Privacy Policy — tojbat

1. Introduction

tojbat ("we", "our", "us") operates the website at tojbat.cam ("the Platform"). This Privacy Policy describes how we collect, use, disclose, store and protect personal data obtained from users ("you", "your") who access or use the Platform.

tojbat is an English-language online betting information and guide platform serving Pakistani users across cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles.

By accessing or using tojbat.cam, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue your use of the Platform immediately. This Privacy Policy should be read alongside our Terms & Conditions, which govern your overall use of the Platform.

2. Definitions

The following definitions apply throughout this Privacy Policy:

"Personal Data"

Any information relating to an identified or identifiable natural person. This includes, but is not limited to, name, email address, IP address, device identifiers, location data and browsing behaviour on the Platform.

"Processing"

Any operation or set of operations performed on personal data, including collection, storage, use, disclosure, alteration, retrieval, consultation, erasure or destruction.

"Data Controller"

tojbat, as the entity that determines the purposes and means of processing personal data collected through the Platform.

"Data Processor"

Any third party that processes personal data on behalf of tojbat pursuant to a written agreement, under tojbat's instructions.

"Cookies"

Small text files placed on a user's device by a web server when the user visits the Platform, used to store and retrieve information about user preferences and behaviour.

"Sensitive Personal Data"

A subset of personal data that warrants heightened protection, including data revealing identity card numbers, financial information, health data or biometric information used for identity verification.

"User" / "you" / "your"

Any individual who accesses or uses the Platform, whether as a registered account holder or an anonymous visitor.

3. Data We Collect

tojbat collects personal data through the following means and in the following categories:

3.1 Data You Provide Directly

• Registration data: When you create an account, we collect your name, email address, chosen username and password (stored in hashed form).
• Age verification data: Where required, we may collect date of birth or age confirmation to enforce our 18+ access policy.
• Communications: When you contact us via our support channels, we collect the content of your messages together with any contact information you provide.
• Preference settings: Voluntary information you provide when configuring notification or account preferences.

3.2 Data Collected Automatically

• Device and browser data: Device type, operating system, browser type and version, screen resolution and language settings.
• Usage data: Pages visited, time spent on pages, navigation paths, click data, scroll depth and referring URLs.
• IP address and approximate location: Used for security monitoring, fraud prevention and serving geographically relevant content. We do not collect precise GPS coordinates.
• Cookie and tracking data: Information stored in cookies and similar technologies as described in Section 7.

3.3 Data We Do Not Collect

tojbat does not collect the following categories of data through this Platform:

• Financial account details, card numbers or bank account information;
• Government identity document numbers (CNIC, passport) unless explicitly submitted for age verification where applicable;
• Real-money gambling transaction records (we do not process gambling transactions);
• Biometric data for identification purposes;
• Health, religious, ethnic or political profile data.

4. Legal Basis for Processing

We process your personal data on the following legal bases, which we determine on a case-by-case basis depending on the nature of the processing activity:

5. How We Use Your Data

tojbat uses the personal data it collects for the following purposes:

• Account operation: To create, maintain and manage your registered account on the Platform, including authentication and access control;
• Platform improvement: To analyse usage patterns and user feedback in order to improve content quality, navigation and overall user experience;
• Security and fraud prevention: To detect, investigate and prevent fraudulent activity, unauthorised access, abuse of the Platform or any other security-related incidents;
• Age and eligibility compliance: To enforce our minimum age requirement of 18+ (or the higher minimum required by law or operator jurisdiction) and other eligibility criteria;
• Customer support: To respond to your queries, complaints and support requests in an efficient and personalised manner;
• Legal compliance: To comply with applicable laws and regulations, respond to lawful requests from governmental or regulatory authorities, and enforce our Terms & Conditions;
• Communications: Where you have opted in, to send you platform updates, content recommendations or other communications relevant to your use of tojbat. You may withdraw consent at any time.

We do not use your personal data for automated decision-making that produces significant legal effects on you, nor do we build individual behavioural profiles for the purposes of targeted advertising through third-party ad networks.

6. Data Sharing & Disclosure

6.1 We Do Not Sell Your Data

tojbat does not sell, rent, exchange or otherwise transfer your personal data to third parties for marketing, advertising or any commercial purpose. This commitment applies regardless of the value or nature of the data in question.

6.2 Permitted Disclosures

We may share your personal data in the following limited circumstances:

• Service providers acting as Data Processors: We may engage trusted third-party service providers — such as hosting providers, analytics platforms and security services — who process data on our behalf under written data processing agreements and are bound by strict confidentiality obligations;
• Legal and regulatory obligations: Where we are required by law, court order or regulatory authority to disclose personal data, we will comply with such requirements whilst endeavouring to notify you where legally permissible;
• Protection of rights: Where disclosure is necessary to investigate, prevent or take action against suspected fraud, breach of our Terms, threats to safety or other unlawful activity;
• Business transfers: In the event of a merger, acquisition, asset sale or restructuring of tojbat, personal data may be transferred to the successor entity subject to equivalent data protection commitments.

6.3 Payment and Financial Data

tojbat does not process, store or transmit payment card data or banking credentials. Payment methods referenced on the Platform — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited for contextual familiarity only. We are not integrated with any of these payment providers and do not receive financial data from them. These references do not imply any partnership, endorsement or data-sharing relationship with those providers.

7. Cookies & Tracking Technologies

tojbat uses cookies and similar tracking technologies to operate the Platform, understand how users interact with content, and improve the overall experience. The following categories of cookies may be in use:

You can manage, restrict or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help documentation of all major browsers.

8. Data Retention

tojbat retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Account data: Retained for the duration of your active account relationship with tojbat, plus a reasonable period thereafter to enable account reactivation requests or to resolve any outstanding disputes;
• Support communications: Retained for up to 24 months from the date of the last interaction, unless a longer period is required to resolve an ongoing matter;
• Usage and analytics data: Anonymised or aggregated data may be retained indefinitely as it does not identify any individual. Non-anonymised usage data is typically retained for up to 12 months;
• Security logs: Retained for up to 12 months to support fraud investigation and incident response;
• Legal compliance records: Where retention is mandated by applicable law, data will be retained for the legally required period, which may exceed the above timeframes.

When personal data is no longer required and no legal retention obligation applies, it will be securely deleted or anonymised in accordance with industry best practices.

9. Data Security

tojbat takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the Platform;
• Password hashing using industry-standard cryptographic algorithms — we never store passwords in plain text;
• Restricted access controls limiting personal data access to authorised personnel who require it for their role;
• Regular review and testing of security systems and processes;
• Procedures for detecting, reporting and investigating personal data breaches.

Notwithstanding these measures, no method of electronic transmission or storage is 100% secure. tojbat cannot guarantee absolute security and therefore cannot warrant that your personal data will never be accessed, disclosed, altered or destroyed in a manner inconsistent with this Policy.

10. Your Rights

Subject to applicable law, you have the following rights with respect to the personal data tojbat holds about you. To exercise any of these rights, please contact us using the details provided in Section 15.

We will endeavour to respond to all legitimate rights requests within 30 days. Where a request is complex or numerous, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.

Please note that certain rights are not absolute and may be subject to exceptions under applicable law. Where we are unable to comply with a request, we will explain why in writing.

11. Minors & Age Restrictions

tojbat is strictly an adults-only platform. Access to the Platform and the creation of an account is limited to individuals who are at least 18 years of age, or the higher minimum age required by the operator or licensing jurisdiction applicable to the user.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or submitted personal data to the Platform without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has provided personal data to tojbat, please contact us immediately using the details in Section 15 so that we can investigate and take appropriate action.

12. Third-Party Links & References

The Platform may contain references to third-party operators, services, payment methods or organisations for informational and contextual purposes. These include payment references familiar to Pakistani users such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. Such references are made solely as contextual examples and do not imply any data-sharing arrangement, partnership or endorsement.

tojbat has no control over the privacy practices of any third-party operator, website or service referenced on the Platform. If you choose to visit or engage with any third-party service, you do so at your own risk and under the privacy policy of that third party. We strongly encourage you to review the privacy policies of any external platform before providing them with personal data.

13. International Data Transfers

tojbat operates as an online platform and may use hosting infrastructure, analytics tools or other service providers located outside of Pakistan. As a result, your personal data may be transferred to and processed in jurisdictions other than your country of residence.

Where such transfers occur, tojbat takes reasonable steps to ensure that your data receives a level of protection consistent with this Privacy Policy and applicable data protection principles, including by entering into appropriate contractual arrangements with service providers.

By using the Platform, you acknowledge that your personal data may be transferred internationally in accordance with this section and consent to such transfers where required for the operation of the Platform.

14. Changes to This Privacy Policy

tojbat reserves the right to update, amend or replace this Privacy Policy at any time. Any changes will be effective immediately upon publication on the Platform, with the "Last Updated" date revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Where changes are material, we may notify registered users via their registered email address at our discretion. However, the absence of individual notification does not affect the validity of the revised Policy.

Your continued use of the Platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request deletion of your account and associated data by contacting us as described in Section 15.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the tojbat support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

Please direct all data protection enquiries, subject access requests and erasure requests to the following contact point. We will acknowledge receipt of your enquiry within two business days and aim to provide a substantive response within 30 calendar days.

Please include "Privacy Request" in the subject line of your enquiry, along with your registered username and a description of your request. Do not send sensitive identity documents via email unless specifically requested through our secure verification process. tojbat will never initiate contact requesting your password, full identity document scans or financial credentials via email.